Try vFound free for 14 daysValid card required · cancel before day 14
ONE EVENT, SEVERAL COUNTERS

Event cloakroom software: hundreds of coats in, hundreds of coats out, no paper tickets.

vFound Checkroom is cloakroom software for events, conferences and galas: each cloakroom station gets its own number range and capacity, and every guest a QR ticket on their phone. It lists what is left when the event closes.

An event cloakroom opens for one night or one conference, takes in far more than a normal day, and has to hand everything back in the same rush at the end.

An event records its expected volume and the stations serving it.

Valid card required. Cancel before day 14 to avoid the yearly charge.

Updated

Illustrative workflow using synthetic sample data.

Counters, temporary staff and one record

An event cloakroom opens for one night or one conference, takes in far more than a normal day and hands everything back in the same rush at the end.

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  1. 1

    A station for each counter

    Set up a station for each counter or zone with its own number range and capacity. Record the expected volume for the event and the stations serving it.

  2. 2

    A login for each helper

    Temporary staff each get their own login, so every check-in and hand-back is on record against a name.

  3. 3

    Three ways in for guests

    Guests scan a QR code, use self check-in on their phone or a paired counter kiosk, or get the ticket by email. It opens in their browser.

What the organiser has afterwards

Illustrative workflow using synthetic sample data.

End the event and vFound lists what was left. Items you choose move into vFound Lost & Found with their photo, and guests who left an email address are told, so a forgotten coat has a way home.

The organiser sees peak hours, hand-back times and fees after the event.

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Reports show peak hours, average hand-back time and fees by method and staff, and the records download as CSV.

How an event cloakroom runs on vFound

Set up stations for each counter or zone, with a number range and capacity, and record the expected volume for the event.

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  • Staff photograph each item and vFound assigns the next number in that station’s range.
  • Guests scan a QR code, use self check-in on their phone or a paired counter kiosk, or get the ticket by email.
  • They ask for their things from their ticket, and staff prepare them in the exit queue.
  • Temporary staff each get their own login, so every check-in and hand-back is on record.
  • Paired hanger tags and thermal stubs print from the browser if you use a printer.

When the event ends

End the event and vFound lists what was left. Items you choose move into vFound Lost & Found with their photo, and guests who left an email are told, so a forgotten coat has a way home.

Reports for the organiser

See peak hours, average hand-back time and fees by method and staff, and download the records as CSV.

Check the fit for your event

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Your requirementFitWhat to check
Several counters or hallsYesEach is a station with its own number range and capacity.
Temporary staff on their own loginsYesTeam members are unlimited, so adding helpers for one day costs nothing extra.
Guests check themselves inYesOn their own phone or a paired counter kiosk. A team member takes the self check-in in and gives it a number.
Charge for the cloakroomOptionalCharge nothing, record cash, or record a payment taken on your own POS or card terminal.
Take card payments from guests onlineNovFound does not take guest payments.
Hand over to Lost & Found afterwardsYesPart of vFound Lost & Found. Without it, items stay listed as left.

Rehearse an event in the trial

In the 14-day trial, add two stations and an event with an expected volume, check in a few coats on each station, then end the event and read the list of what is left. A valid card is required.

Self-serve

vFound Enterprise

For airports, transit networks, hospitals, universities, venue groups and other organisations running many sites.

Custom pricing

Scoped to your sites, products and requirements.

Talk to us about Enterprise
  • The vFound products you choose, across all your sites
  • Multi-site management for more than three venues, with every product's work across sites
  • Single sign-on and organisation-wide two-step sign-in with your own identity provider
  • Custom attributes and workflow checklists on every product
  • Connectors to your directory and property systems, and integrations built to order
  • Lost & Found SMS and WhatsApp alerts through your own provider
  • Dedicated deployment in your own country, when your rules require it
  • A negotiated service level agreement, invoice billing and a signed agreement
  • A named contact, consultation, training and rollout with our team
THE REST OF YOUR FRONT DESK

One workspace for everything your desk looks after.

Questions from the organiser

How much does vFound Checkroom cost for events?+

US$42/month per venue, billed yearly at US$504, after a 14-day free trial that requires a valid card. Tickets and team members are unlimited across every event you run at that venue during the year.

Can we run several counters?+

Yes. Each counter or zone is a station with its own number range and capacity, and each temporary staff member gets their own login.

Do guests need an app?+

No. Guests scan a QR code, check in on their phone or a paired counter kiosk, or get the ticket by email, and it opens in their browser.

Can we charge for the cloakroom?+

Yes. Charge nothing, record cash, or take payment on your own POS or card terminal and record it. vFound adds no per-ticket fee.

Can temporary staff use it for one day?+

Yes. Team members are unlimited, so each helper gets their own login and every check-in and hand-back is recorded against them.

A cloakroom ready for the whole crowd.

Start your 14-day free trial. A valid card is required; cancel before day 14 to avoid the yearly charge.

Start your 14-day free trial