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vFound vs Chexology

Chexology and vFound serve different desk requirements. Chexology describes paperless tickets, text alerts for left-behind items and card tips through Square. vFound Checkroom offers browser-based check-in and retrieval requests but does not process payments or send Checkroom text messages. Test the full arrival and closing routine before choosing.

We publish vFound. This is a review of the linked public documentation, not an independent hands-on test of Chexology. Confirm the required tier, hardware and full price with each provider.

Chexology facts checked against its public website on 23 October 2026.

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Side by side

Feature	vFound	Chexology
Price	US$42/month per venue, billed yearly (US$504 a year), unlimited tickets; 14-day free trial, valid card required	Not publicly stated; volume plans on requestSource
Guest ticket	Numbered QR ticket on the guest’s phone, emailed or printed; no app	Text message ticket, with a claim ticket in Apple Wallet or Google PaySource
Photo of the item	Photo of each item at check-in	Photographs the items, and optionally the customer, on each transactionSource
Luggage	Luggage storage with a collect-by time	Bell desk product for luggage, packages, coats and carsSource
Fees	Staff record cash or a payment taken through the venue’s own external POS or card terminal; vFound adds no per-ticket fee	Card tips to staff through SquareSource
Things left at closing	End the night: what is left is listed, and with vFound Lost & Found (sold separately), chosen items move there with their photo and guests who left an email are told	Text alert to guests who leave without their belongingsSource
App to install	None: staff use vFound in the browser, and guests get a QR ticket on their phone	Staff use the Chexology iOS app on a tablet; guests need no appSource
Left-behind items	Email notices and a closing record; staff choose the next action.	Describes a text-message alert for guests who leave belongings behind.Source
Payments and tips	Record fees taken separately; no guest payment processing.	Lists staff credit-card tips when combined with Square accounts.Source

Choose Chexology if

You need the documented left-behind text alerts.
Card tips through Square are part of your required cloakroom setup.

Choose vFound if

Your team wants browser-based check-in, item photos and guest retrieval requests.
You want to record fees collected on a separate terminal without adding online guest payments.

Try the actual desk journey

vFound has no Square payment connector and does not process cloakroom payments or send Checkroom SMS. It does not provide valet operations.

After the show the guest has already asked, and the desk is getting the coat ready.

Put two fictional items on a ticket and ask for them from the private guest page. Inspect what the guest sees after staff mark them ready.
Return only one item, then review what remains at closing. Decide how your team will handle leftover belongings and fee records.

Use fictional sample records for rehearsal. This screen illustrates vFound, not the other product.

Illustrative workflow using synthetic sample data.

Plan a careful switch from Chexology

Keep the original evidence under your venue’s retention policy. Verify the destination records before retiring the old system; no one-click migration is promised.

Ask Chexology for the exports available to your account and retain ticket, dispatch and payment evidence privately. No direct ticket-history migration is promised.
Set up your stations and tag numbers in vFound and rehearse check-in, a retrieval request and partial hand-back with synthetic items.
Change systems between events where possible. Count the rack and separately resolve every still-open ticket; old guest links do not redirect to vFound.

THE PRODUCT

Meet vFound Checkroom

Run coat check, bag check and luggage storage with private phone tickets, an exit queue and no per-ticket vFound fees.

See everything in vFound Checkroom

Illustrative workflow using synthetic sample data.

Frequently asked questions

Does Chexology publish its price?+

No. Chexology presents volume plans on request. vFound Checkroom publishes its price: US$42/month per venue, billed yearly at US$504, with a 14-day free trial.

What should we test before replacing Chexology with vFound?+

Put two fictional items on a ticket and ask for them from the private guest page. Inspect what the guest sees after staff mark them ready. vFound has no Square payment connector and does not process cloakroom payments or send Checkroom SMS. It does not provide valet operations.

Will our existing Chexology links and history move automatically?+

No automatic transfer of private links or historical evidence is promised. Ask Chexology for the exports available to your account and retain ticket, dispatch and payment evidence privately. No direct ticket-history migration is promised.

Self-serve

Self-serve pricing

$42/month per venue

Billed yearly at $504, after a 14-day free trial.

Everything in vFound Checkroom, for your whole team.

Private QR tickets, no app required for guests
Guests ask for their things from the ticket and appear in the exit queue
Stations, number ranges, event forecasts and luggage locations
Paired hanger tags, thermal ticket stubs and bag tags
Cash or external POS/card fee recording, with no vFound per-ticket fee
Peak-hour, hand-back time, payment and staff reports with CSV export
Unlimited tickets and team members

Try Checkroom free for 14 days

vFound Enterprise

For airports, transit networks, hospitals, universities, venue groups and other organisations running many sites.

Custom pricing

Scoped to your sites, products and requirements.

Talk to us about Enterprise

The vFound products you choose, across all your sites
Multi-site management for more than three venues, with every product's work across sites
Single sign-on and organisation-wide two-step sign-in with your own identity provider
Custom attributes and workflow checklists on every product
Connectors to your directory and property systems, and integrations built to order
Lost & Found SMS and WhatsApp alerts through your own provider
Dedicated deployment in your own country, when your rules require it
A negotiated service level agreement, invoice billing and a signed agreement
A named contact, consultation, training and rollout with our team

Try vFound Checkroom with your own desk.

Start a 14-day free trial of vFound Checkroom. A valid card is required; cancel before day 14 to avoid the yearly charge.

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